customer service

if you want to stay on your retail workers "good side," I highly, let me repeat, I HIGHLY RECOMMEND NOT using the following phrases.

It is important to give your customers at least half-way decent service. Here is my open letter to rude store owners.

**Ag Secretary Sonny Perdue has given the go-ahead for emergency haying on Conservation Reserve Program lands to help provide feed for livestock in drought-stricken areas of Montana and North and South Dakota. Perdue authorized emergency haying to begin over the weekend, two weeks ahead of the normal start date...

If you are a business owner, you know how important repeat business is to your survival, so customer service is usually your No. 1 priority. It's crazy in this day and age how we've let customer service slide in this hustle and bustle world, but great business owners still recognize how important it is when dealing with customers. The Greater Yakima Chamber Of Commerce wants to help. They're offer

Have you ever been given really good unexpected customer service? I truly think it's a lost art form. It's also the best way to earn people's business, but when you're given great service it's something you rave about.

"You can't sit there ..." Those were the words from a United Airlines flight attendant when my friend asked if he could sit in a row of empty seats on a half-full flight from D.C. to Chicago. It was against their policy and he wouldl need to pay $49 if he wanted to move to another seat. Let me break this down just so we can all get on the same page.