What Do You Do When an Order is Made Wrong at the Drive-Thru?

What you see here is a taco without lettuce or most anything. Just a little meat and cheese. This isn't how I ordered this. My other tacos were just fine but this, well, look like how you see it here. Looks pretty empty. This is what I received recently when I ordered food from a drive-thru late at night when I was on my way home after being gone for a few days.

What would you do in this situation?

Some would drive right back to get what they ordered.

There are some that would at least call to complain. Often times they say they'll make it up next time they come through.

There are also some who would avoid all conflict, just base the situation on something else and deal with it.

Fortunately, I grabbed other food so this was the least of my worries. The rest of the order was perfect so it didn't bother me but there are many who would almost take this personally.

I have done all three in the past under different circumstances. Once I ordered something specific because I was craving something specific. When the order was wrong (I found out when I got home) I went back and asked them to correct it. Not only did they apologize and make good on it, I got to keep the wrong order so a nice bonus for a mistake.

There have been a few times where I don't wanna drive again as I just got home or didn't feel like leaving. Especially if it's a place a bit away so that's all gas money. The solution was they apologized and said to just let them know the situation and tell them the manager on duty said it would be okay even if they were there or not. When that happens I usually forget about it and move on.

And, of course, there are plenty of times I've just let it slide as it's not worth the time, effort or anxiety to even think about it.

What would you do? Sound off on the app.

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