Ever Left Your Wallet or Purse at Home and Went to Pay for Something? What Happened?
This morning I was in a hurry to get to work and I forgot my wallet at home. I went thru the drive thru at a local business and ordered my “perfect oatmeal and “red cup” coffee. When I got to the window to pay I reached for my wallet and nothing. I asked if they took checks and the woman working said “we don’t, I’m sorry.” I said I forgot my wallet but I promised I would come back and pay. She said that would work as long as I came back later and paid. In my world we call that great customer service and trust, something I can’t blame most people in business for not having with getting ripped of half the time. I went back and paid and left a big tip because of the way she handled the situation.
My question to you is…Has this ever happened to you? How did the company handle the situation? Did they handle it the way you thought they should?