This morning I was in a hurry to get to work and I forgot my wallet at home. I went thru the drive thru at a local business and ordered my "perfect oatmeal and "red cup" coffee. When I got to the window to pay I reached for my wallet and nothing. I asked if they took checks and the woman working said "we don't, I'm sorry." I said I forgot my wallet but I promised I would come back and pay. She said that would work as long as I came back later and paid. In my world we call that great customer service and trust, something I can't blame most people in business for not having with getting ripped of half the time. I went back and paid and left a big tip because of the way she handled the situation.

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My question to you is...Has this ever happened to you? How did the company handle the situation? Did they handle it the way you thought they should?

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